Frequently Asked Questions

A highly customizable project management platform that allows managers to template repeatable processes and create workflows for automation.  

User licenses are purchased in an annual contract and can be added at any time by contacting your account manager or our support team.

Speak to an account executive to discuss your processes to understand how the software will fit and improve your project management.

You'll need Billing Administrator permission to access the Billing tab within your account to view and download invoices.

Invoices generated on the day they are due, you'll have contract terms to pay within a set amount of time.

Yes Central Desktop is an annual subscription.

Yes, you can add internal team members with access to all workspace content. External members can be added to workspaces with the ability to restrict some content to Internal members only.

Users with company admin permission invite new users via email or create a username and temporary password to add them to the system.

The system will prompt you to contact your account manager.

As a billing administrator you can add a credit card by logging in. If you'd like to switch to Wire or EFT contact your account manager.